Heartache, heartache, all the time I spent in creating this unique ice-cream cake for someone special, my sister, turned into a squashy, messy thing… look like the “innards” of the brain oozing from the skull!!! .Just one simple problem…miss-communication!!!!.
The story goes …..When I reached the restaurant, I gave the cake box to one of the supervisor to keep the cake in the FREEZER, and I stressed to him that the box contain ice-cream cake. In fact I wrote on the box “ice cream cake”. He just nodded, took the cake box and pass to a waiter.
So after having a one and the half hours of scrumptious buffet dinner we are ready to celebrate, so I went to the supervisor asking for the cake. I saw the waiter went to the chiller where they kept the canned drinks. Oh my god!!! I got a bad felling the cake will crumble with the melted ice cream!!!. And true enough it crumbles beyond repaired. I was so pissed off!!!!. My serotonin level in my brain started to irritate me. I don’t know what I said to the supervisor and the waiter, I said #@%%## …I just remember one sentence I said to him. “Do you know the difference between a FREEZER and CHILLER!!!???.
The supervisor took the cake and put into the freezer.
I just took a deep breath as to control my anger and informed my brother-in-law to call-off the birthday cake. He too looked disappointed.
When the function was over, the supervisor came to me and asks whether we would like to take the cake home. By then my anger already subsided, I refused to take the cake and told him to train the staff properly on the difference between FREEZER, FRIDGE and CHILLER.
Lesson learned: Next time if you give an ice cream cake to a waiter/supervisor to be kept in the FREEZER, follow him to the kitchen personally to ensure they really put in the FREEZER!!!